Privacy Policy koko46 — Your Data, Our Responsibility

1 Introduction

Koko46 ("we", "our platform") respects the privacy of every individual who uses our services. This Privacy Policy explains in detail how we manage your personal data — from how we collect it, why we need it, who we may share it with, and what measures we take to protect it.

As a platform operating for users in Malaysia, koko46 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. We believe transparency is the foundation of trust, and this policy reflects our commitment to being clear about how we handle your information.

2 Types of Data We Collect

To provide a secure and smooth betting platform service, koko46 collects various types of personal data. Below is a summary of the data categories we collect:

3 How We Collect Data

Koko46 collects your personal data through various means, depending on how you interact with our platform:

• Account registration — Information you provide directly during registration, including name, email, and phone number.
• Identity verification (KYC) — Documents you upload to fulfill verification requirements before your first withdrawal.
• Platform usage — Data generated automatically when you use the koko46 website or app, including navigation and session data.
• Financial transactions — Information collected when you make a deposit or request a withdrawal through payment providers.
• Support interactions — Data you share when contacting our customer service team via live chat or email.
• Cookies and tracking technologies — Technical data collected automatically to improve platform performance and security.

4 Purpose of Data Use

Every piece of data we collect has a clear and legitimate purpose. koko46 uses your personal data for the following purposes:

• Creating and securely managing your member account.
• Processing deposits, withdrawals and other financial transactions.
• Verifying your identity through KYC process to comply with legal requirements.
• Detecting and preventing fraudulent activity, money laundering and platform abuse.
• Providing responsive and effective customer service.
• Sending important technical information about your account, including security notifications.
• Sending promotional information and bonuses (you may unsubscribe at any time).
• Analyzing usage patterns to improve platform performance and user experience.
• Complying with applicable legal and regulatory obligations.

5 Data Sharing with Third Parties

Koko46 does not sell your personal data. However, in certain limited situations, we may share your data with trusted third parties:

• Payment providers — Information required to process your deposits and withdrawals is transmitted securely to licensed payment providers.
• Game providers — Game session data required to enable games from third-party providers to function properly.
• Identity verification services — KYC data is shared with licensed identity verification providers for verification purposes only.
• Legal authorities — koko46 is obligated to disclose certain information when required by law or valid court order.
• Technical service providers — Third parties that help us run the technical operations of the platform, subject to strict confidentiality agreements.

All third parties working with us are required to comply with data protection standards equivalent to koko46's own standards.

6 Data Security Measures

The security of your personal data is koko46's technical priority. We implement multiple layers of security to ensure your data is always protected:

• 256-bit SSL encryption for all data transmission between your device and our servers.
• Hashed password storage — Your password is not stored in plain text, but in an irreversible hashed format.
• Two-factor authentication (2FA) available for an additional layer of security on your account.
• Suspicious activity monitoring in real time to detect unauthorized access attempts.
• Security penetration testing conducted periodically by independent parties to identify system vulnerabilities.
• Internal access control strict measures ensure only authorized personnel can access user data.

7 Data Retention Period

Koko46 only retains your personal data for as long as necessary to fulfill the purposes stated in this policy, or as required by law:

• Active account data — Stored for the duration your account is active plus the period specified by law.
• Financial transaction records — Stored for at least seven years to comply with Malaysian financial legal requirements.
• KYC records — Stored according to the period specified by relevant identity verification regulations.
• Support communication logs — Stored for two years from the date of last interaction.
• Cookie data — Most session cookies are deleted when you close your browser; persistent cookies have a set expiration period.

When data is no longer needed, koko46 will securely delete it using methods that ensure the data cannot be recovered.

8 Your Rights as a User

As a koko46 member, you have certain rights regarding your personal data. We fully respect these rights:

To exercise any of the above rights, contact koko46 support team via live chat or email. We will process your request within 30 working days.

9 Cookies and Tracking Technologies

Koko46 uses cookies and similar tracking technologies to ensure the platform functions properly and securely. Cookies are small files stored on your device by your web browser.

• Session cookies — Required to maintain your login session. Deleted when you close your browser.
• Security cookies — Used to detect unauthorized access attempts and protect your account.
• Preference cookies — Stores your preference settings such as language and display settings.
• Analytics cookies — Helps us understand how users interact with the platform for continuous improvement purposes.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the koko46 platform.

10 Privacy Policy Amendment

Koko46 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. We are committed to notifying you of any significant changes.

When significant changes are made, we will notify you via your registered email or through in-platform notifications at least seven days before the changes take effect. The "last updated" date at the top of this page will be updated whenever changes are made.

Continued use of the koko46 platform after change notification is deemed your acceptance of the amended policy.

11 Contact Us Regarding Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we manage your personal data, the koko46 team is ready to assist you:

We strive to respond to all privacy-related inquiries within 48 hours. For urgent security issues, please use live chat for faster response.